@font-face{font-family:Poppins;font-weight:400;font-display:swap;src:url(/fonts/Poppins-Regular.woff2) format("woff2")}
@font-face{font-family:Poppins;font-weight:500;font-display:swap;src:url(/fonts/Poppins-Medium.woff2) format("woff2")}
@font-face{font-family:Poppins;font-weight:600;font-display:swap;src:url(/fonts/Poppins-SemiBold.woff2) format("woff2")}
@font-face{font-family:Poppins;font-weight:700;font-display:swap;src:url(/fonts/Poppins-Bold.woff2) format("woff2")}
:root{
  --green:#176b55;--green-d:#0f5441;--green-l:#e3f3ec;--mint:#b8f4d3;
  --ink:#1b2a25;--muted:#6a7873;--line:#e2e8e5;--bg:#f4f7f5;--card:#fff;
  --amber:#8a5a00;--amber-bg:#fff2d6;--red:#a3271f;--red-bg:#fde7e4;--blue:#1f4f8f;--blue-bg:#e4eefb;
  --bubble-in:#fff;--bubble-out:#dcf5e7;--bubble-op:#e6ecfb;--wa-bg:#eaf1ed;
  --r:12px;--font:Poppins,system-ui,-apple-system,"Segoe UI",sans-serif;
}
*{box-sizing:border-box}
html,body,#root{height:100%;margin:0}
body{font-family:var(--font);color:var(--ink);background:var(--bg);font-size:14px;line-height:1.45;-webkit-font-smoothing:antialiased}
button,input,select{font:inherit;color:inherit}
a{color:var(--green)}
.sr-only{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0 0 0 0)}
.muted{color:var(--muted)}.small{font-size:12px}.pad{padding:14px}.grow{flex:1;min-width:0}
:focus-visible{outline:2px solid var(--green);outline-offset:2px}
.boot{display:grid;place-items:center;height:100%;color:var(--muted)}

/* shell */
.shell{display:grid;grid-template-columns:220px 1fr;height:100%}
.side{background:#10392e;color:#d8efe5;display:flex;flex-direction:column;padding:16px 12px;gap:4px}
.side a{color:#d8efe5;text-decoration:none;padding:9px 12px;border-radius:10px;font-weight:500}
.side a:hover{background:#1a4a3c}.side a.on{background:var(--green);color:#fff}
.brand{display:flex;gap:10px;align-items:center;padding:4px 8px 16px;color:#fff}
.brand strong{display:block;font-weight:700;line-height:1.1}.brand span:last-child,.brand div span{font-size:12px;color:#9fd2bd}
.brand-mark{display:grid;place-items:center;width:38px;height:38px;border-radius:11px;background:var(--green);color:#fff}
.side-foot{margin-top:auto;display:flex;flex-direction:column;gap:10px;padding:8px}
.status{display:flex;flex-direction:column;gap:6px;align-items:flex-start}
.who-am-i{display:flex;justify-content:space-between;align-items:center;font-size:12px;color:#9fd2bd}
.side .link,.who-am-i .link{color:#fff}
.main{min-width:0;height:100%;overflow:hidden}
.link{background:none;border:0;padding:0;color:var(--green);cursor:pointer;text-decoration:underline;font-size:inherit}

/* controls */
.btn{border:1px solid transparent;border-radius:10px;padding:9px 16px;font-weight:600;cursor:pointer;background:var(--green);color:#fff}
.btn:hover{background:var(--green-d)}.btn:disabled{opacity:.6;cursor:default}
.btn-outline{background:#fff;color:var(--green);border-color:var(--green)}.btn-outline:hover{background:var(--green-l)}
.btn-ghost{background:transparent;color:var(--muted);border-color:var(--line)}.btn-ghost:hover{background:#fff}
.btn.sm{padding:4px 10px;font-size:12px}.center{display:block;margin:10px auto}
input[type=search],input[type=text],input[type=password],input:not([type]){width:100%;border:1px solid var(--line);border-radius:10px;padding:9px 12px;background:#fff}
.switch{display:flex;gap:6px;align-items:center;font-size:12px;color:var(--muted)}
.form-error{color:var(--red);font-size:13px;margin:6px 0}
.chip{display:inline-flex;align-items:center;gap:4px;border-radius:999px;padding:1px 9px;font-size:11px;font-weight:600;background:#eef2f0;color:var(--muted);white-space:nowrap}
.chip-green{background:var(--green-l);color:var(--green)}.chip-amber{background:var(--amber-bg);color:var(--amber)}
.chip-red{background:var(--red-bg);color:var(--red)}.chip-blue{background:var(--blue-bg);color:var(--blue)}
.dot{display:inline-block;width:8px;height:8px;border-radius:50%;background:#aab5b0;flex:none}
.dot-green{background:#1fa97a}.dot-amber{background:#e0a100}.dot-red{background:#d9382d}
.avatar{display:inline-grid;place-items:center;flex:none;border-radius:50%;background:var(--green-l);color:var(--green);font-weight:700}
.conn{display:inline-flex;align-items:center;gap:5px;font-size:12px;font-weight:500;border:1px solid var(--line);background:#fff;border-radius:999px;padding:1px 8px;max-width:100%}
.conn svg{flex:none}.conn-name{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.conn-green svg{color:#c13584}.conn-amber{border-color:#f0cf80;background:var(--amber-bg)}.conn-red{border-color:#f0b4ae;background:var(--red-bg)}
.conn-health{font-weight:600;font-size:11px}.conn-none{color:var(--muted);font-weight:400}

/* login */
.login-wrap{display:grid;place-items:center;height:100%;background:linear-gradient(160deg,#e3f3ec,#f4f7f5)}
.login{width:360px;max-width:92vw;padding:28px;display:flex;flex-direction:column;gap:14px}
.panel,.card{background:var(--card);border:1px solid var(--line);border-radius:var(--r)}
.login-brand{display:flex;gap:12px;align-items:center}.login-brand strong{display:block}.login-brand span:last-child,.login-brand div span{font-size:12px;color:var(--muted)}
.login label{display:flex;flex-direction:column;gap:4px;font-weight:500;font-size:13px}

/* inbox */
.inbox{display:flex;height:100%;min-width:0}
.list-col{width:360px;flex:none;border-right:1px solid var(--line);background:#fff;display:flex;flex-direction:column;min-height:0}
.list-tools{padding:12px;display:flex;flex-direction:column;gap:8px;border-bottom:1px solid var(--line)}
.filters{display:flex;gap:6px;flex-wrap:wrap}
.pill{border:1px solid var(--line);background:#fff;border-radius:999px;padding:3px 10px;font-size:12px;cursor:pointer;color:var(--muted)}
.pill.on{background:var(--green);border-color:var(--green);color:#fff}
.list-scroll{overflow-y:auto;flex:1}
.group{border-bottom:8px solid var(--bg)}
.group-head{display:flex;gap:10px;align-items:center;width:100%;text-align:left;border:0;background:#f8fbf9;padding:10px 12px;cursor:pointer;border-bottom:1px solid var(--line)}
.group-title{flex:1;min-width:0;display:flex;flex-direction:column}.group-title strong{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.group-title .muted{font-size:11px;line-height:1.3}.caret{color:var(--muted)}
.group-brands{padding:6px 12px 8px 52px;display:flex;flex-direction:column;gap:4px;background:#f8fbf9;border-bottom:1px solid var(--line)}
.brand-line{display:flex;gap:6px;align-items:center;flex-wrap:wrap;font-size:12px}.brand-name{font-weight:600;color:var(--ink)}
.brand-line.big{font-size:13px}
.row{display:flex;gap:10px;width:100%;text-align:left;border:0;border-bottom:1px solid var(--line);background:#fff;padding:10px 12px 10px 20px;cursor:pointer;position:relative}
.row:hover{background:#f6faf8}.row.sel{background:var(--green-l)}
.row-main{flex:1;min-width:0;display:flex;flex-direction:column;gap:1px}
.row-top{display:flex;justify-content:space-between;gap:8px}.row-name{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.row-time{font-size:11px;color:var(--muted);flex:none}.row-sub{font-size:11px}
.row-preview{font-size:12.5px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.row-preview mark{background:#fff0a8;border-radius:3px}
.row-chips{display:flex;gap:4px;flex-wrap:wrap;margin-top:3px;align-items:center}
.row-conn{display:inline-flex;gap:4px;align-items:center;font-size:11px;color:var(--muted)}
.unread{position:absolute;right:10px;top:34px;width:10px;height:10px;border-radius:50%;background:var(--green)}

/* chat */
.chat-col{flex:1;min-width:0;display:flex;flex-direction:column;background:var(--wa-bg);position:relative;min-height:0}
.empty-state{align-items:center;justify-content:center;text-align:center;gap:2px}
.chat-head{background:#fff;border-bottom:1px solid var(--line);padding:10px 16px;display:flex;justify-content:space-between;gap:12px;align-items:center;flex-wrap:wrap}
.chat-title{display:flex;flex-direction:column;min-width:0}.chat-title .muted{font-size:12px}
.chat-chips{display:flex;gap:6px;align-items:center;flex-wrap:wrap}
.thread{flex:1;overflow-y:auto;padding:12px 18px 18px}
.day-sep{text-align:center;margin:14px 0 8px}.day-sep span{background:#fff;border-radius:8px;padding:2px 10px;font-size:11.5px;color:var(--muted);box-shadow:0 1px 1px #0001}
.bubble-row{display:flex;margin:3px 0}.bubble-row.out{justify-content:flex-end}
.bubble{max-width:min(560px,78%);padding:7px 10px 4px;border-radius:12px;background:var(--bubble-in);box-shadow:0 1px 1px #0002;overflow-wrap:anywhere}
.bubble.out{background:var(--bubble-out);border-top-right-radius:4px}.bubble.in{border-top-left-radius:4px}
.bubble.op{background:var(--bubble-op)}.bubble.sys{background:#f1f1f1;font-style:italic}
.bubble.failed{outline:1px solid #e9a39d}
.who{font-size:11px;font-weight:700;color:var(--green);margin-bottom:1px}.bubble.op .who{color:var(--blue)}
.txt{white-space:pre-wrap}.tap{font-size:13px}.footer{font-size:11px;color:var(--muted);margin-top:4px}
.opts{display:flex;flex-wrap:wrap;gap:5px;margin-top:6px}.opts.col{flex-direction:column}
.opt{border:1px solid #bcd6c9;background:#fff;color:var(--green);border-radius:8px;padding:4px 10px;font-size:12.5px;font-weight:500;text-align:center}
.opt.strong{font-weight:700}.opt.url{font-size:11px;font-weight:400;color:var(--muted);word-break:break-all}.opt small{color:var(--muted)}
.err-line{font-size:12px;color:var(--red);margin-top:4px}
.meta{text-align:right;font-size:10.5px;color:var(--muted);margin-top:1px}
.tick{margin-left:2px}.tick-read{color:#2a8ae0}.tick-fail{color:var(--red)}
.thumb{display:block;border:0;padding:0;background:none;cursor:zoom-in;border-radius:8px;overflow:hidden}
.thumb img{display:block;max-width:260px;max-height:260px;border-radius:8px;background:#e6ece9}
.file-chip{display:inline-block;padding:8px 12px;background:#fff;border:1px solid var(--line);border-radius:8px;font-size:12.5px;text-decoration:none}
.img-dialog{border:0;border-radius:12px;padding:12px;max-width:92vw;max-height:92vh;background:#fff;text-align:center}
.img-dialog::backdrop{background:#000a}.img-dialog img{max-width:86vw;max-height:78vh;display:block;margin:0 auto 10px}
.new-pill{position:absolute;bottom:64px;left:50%;transform:translateX(-50%);background:var(--green);color:#fff;border:0;border-radius:999px;padding:6px 14px;cursor:pointer;box-shadow:0 2px 8px #0003}
.readonly-strip{background:#fff;border-top:1px solid var(--line);padding:10px 16px;font-size:12.5px;color:var(--muted)}

/* panel */
.panel-col{width:340px;flex:none;background:var(--bg);border-left:1px solid var(--line);overflow-y:auto;padding:12px;display:flex;flex-direction:column;gap:10px}
.panel-h{margin:6px 2px 0;font-size:12px;text-transform:uppercase;letter-spacing:.04em;color:var(--muted)}
.card{padding:12px}.card-head{display:flex;gap:8px;align-items:center;flex-wrap:wrap;margin-bottom:4px}
.kv{display:grid;grid-template-columns:auto 1fr;gap:3px 12px;margin:6px 0;font-size:12.5px}.kv dt{color:var(--muted)}.kv dd{margin:0;text-align:right;overflow-wrap:anywhere}
.conn-card{border:1px solid var(--line);border-radius:10px;padding:8px 10px;margin:6px 0;background:#fafcfb}
.conn-card.conn-expiring{background:var(--amber-bg);border-color:#f0cf80}.conn-card.conn-reconnect{background:var(--red-bg);border-color:#f0b4ae}
.conn-card-head{display:flex;gap:6px;align-items:center}.hint{color:var(--red);font-weight:600}
.err{color:var(--red);margin:3px 0}.errors{margin-top:6px}

/* pages */
.page{height:100%;overflow-y:auto;padding:20px 28px}
.page-head{display:flex;align-items:baseline;gap:14px}.page-head h1{margin:0 0 10px;font-size:22px}
.toolbar{display:flex;gap:16px;align-items:center;margin:8px 0 16px;max-width:760px}
.client-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(420px,1fr));gap:14px;align-items:start}
.client-head{display:flex;gap:12px;align-items:center}
.client-brands,.client-contacts{display:flex;flex-direction:column;gap:6px;margin-top:10px;padding-top:10px;border-top:1px solid var(--line)}
.contact-link{text-decoration:none;color:var(--ink);padding:4px 6px;border-radius:8px;display:flex;gap:6px;align-items:center;flex-wrap:wrap}.contact-link:hover{background:var(--green-l)}
.table{width:100%;border-collapse:collapse;background:#fff;border-radius:var(--r);overflow:hidden;border:1px solid var(--line)}
.table th,.table td{text-align:left;padding:8px 12px;border-bottom:1px solid var(--line);vertical-align:top}.table th{background:#f8fbf9;font-size:12px;color:var(--muted)}

@media (max-width:1280px){.panel-col{width:300px}.list-col{width:320px}}
@media (max-width:1060px){.panel-col{display:none}}
@media (max-width:760px){.shell{grid-template-columns:1fr;grid-template-rows:auto 1fr}.side{flex-direction:row;overflow-x:auto;align-items:center}.side-foot,.brand div{display:none}.list-col{width:100%}.chat-col{position:absolute;inset:0;z-index:2}}
@media (prefers-reduced-motion:no-preference){.row,.btn,.pill{transition:background .12s}}

/* handoff (mode b) */
.handoff{background:#fff;border-top:1px solid var(--line);padding:8px 14px;display:flex;flex-direction:column;gap:6px}
.ho-banner{display:flex;gap:10px;align-items:center;justify-content:space-between;flex-wrap:wrap;font-size:12.5px;background:#f4f8f6;border-radius:8px;padding:6px 10px}
.ho-banner.paused{background:var(--blue-bg, #e8f1fb)}
.ho-actions{display:flex;gap:10px;align-items:center;flex-wrap:wrap}
.ho-note{font-size:12px;color:var(--muted)}.ho-note.right{text-align:right}
.switch.sm{font-size:12px;display:inline-flex;gap:6px;align-items:center}
.composer{display:flex;flex-direction:column;gap:6px}
.composer-row{display:flex;gap:8px;align-items:flex-end}
.composer textarea,.composer input,.composer select,.ho-actions select{font:inherit;font-size:13.5px;border:1px solid var(--line);border-radius:8px;padding:8px 10px;background:#fff}
.composer textarea{flex:1;resize:vertical;min-height:44px;max-height:180px}.composer-row select{flex:1}
.tpl-preview{white-space:pre-wrap;background:var(--bubble-op, #e7f0fb);border-radius:10px;padding:8px 12px;font-size:13px}